What is the Warm Home Discount?

The Warm Home Discount is a government support scheme aimed at households who may struggle to pay increased energy bills during the winter period.

It comes as a one-of payment of £140 to your electricity bill between the months of October and March.

The warm home Home Discount scheme was originally conceived in 2011 and has assisted over 2 million low income and vulnerable households in the UK each year. Since it's creation it has provided over £2 billion of assistance to qualifying households.

The Department for Business, Energy and Industrial Strategy (BEIS) is responsible for Warm Home Discount policy and legislation and the energy industry regular, OFGEM has a role to administer certain elements of the scheme.

What is the criteria for the Warm Home Discount?

The criteria changes year to year, however the most recent criteria for the core group is below:

  • Your energy supplier is part of the scheme

  • Your name or your partners name is on the energy bill

  • You were getting the Guarantee Credit element of Pension Credit (even if you get savings credit as well)

There is also a "broader group" of customers who apply for the Warm Home Discount.

If you think you may be eligible for this, then you may be able to apply directly to your electricity supplier for help if you don't get the guarantee credit element of pension credit but;

  • Your energy supplier is a part of the Warm Home Discount Scheme

  • You're on a low income

  • you get certain means-tested benefit

You will need to check with your supplier to see if you're eligible and how to apply.

What Suppliers take part in the Warm Home Discount?

Not all suppliers will offer the Warm Home Discount, energy suppliers with over 250,000 domestic customers are required to participate in every part of the scheme. Some smaller suppliers also voluntarily participate in part of the Warm Home Discount scheme to support customers at risk of fuel poverty.

According to the .gov.uk website, the following suppliers will be offering the Warm Home Discount in the winter of 2020:

  • Affect Energy – see Octopus Energy

  • Atlantic – see SSE

  • Avro Energy

  • Boost

  • Bristol Energy - only if you’re eligible for the ‘core group’

  • British Gas

  • British Gas Evolve (formerly British Gas X)

  • Bulb Energy

  • Co-op Energy - see Octopus Energy

  • E (Gas and Electricity)

  • E.ON

  • Ecotricity - only if you’re eligible for the ‘core group’

  • EDF Energy

  • Green Energy - only if you’re eligible for the ‘core group’

  • Green Network Energy

  • Green Star Energy - see Shell Energy

  • iSupply Energy - see EDF Energy

  • London Power – see Octopus Energy

  • Lumo - see OVO

  • M&S Energy – see Octopus Energy

  • npower

  • nPower Select - see E.ON Next

  • Octopus Energy

  • OVO

  • Powershop

  • Pure Planet

  • Qwest Energy - see Octopus Energy

  • Roar Power - see Octopus Energy

  • Sainsbury’s Energy

  • Scottish Hydro – see SSE

  • ScottishPower

  • Shell Energy

  • So Energy

  • Southern Electric – see SSE

  • Spark

  • SSE

  • Swalec – see SSE

  • Symbio Energy

  • Tonik Energy - see ScottishPower

  • Utilita

  • Utility Point - only if you’re eligible for the core group

  • Utility Warehouse

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